Help · Your account and plan
Spam, privacy and where things are kept
How bots are caught without a CAPTCHA, what we store and where.
Spam without puzzles
Nobody filling in a form is asked to solve a CAPTCHA. Instead, the form carries a hidden box bots fill in and a signed time stamp: a form sent in under three seconds is a bot and is thanked but not stored; one without a valid stamp is asked to send again. One connection may send twenty responses to a form, or sixty overall, in ten minutes, and the same answers sent twice within ten minutes are stored once. The responses page shows how many were blocked.
What's stored
The answers, when they were sent, and any files, in a database on our server in the EU (Hetzner, Helsinki), backed up nightly. For the "where people stop" view, how far a visit got and nothing about who it was. Unsent answers are kept in the person's own browser only. We hold the answers for you and never use them for anything else; the privacy statement and the data processing agreement say it in full.
Deleting
Deleting a response deletes its files; deleting a form deletes its responses, files, pictures and versions. Closing your account is a message to us for now.
The people answering
They see no ads, no tracking by Papias, and need no account. The only script on a form is ours, unless you add your own analytics tag on Pro.
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