Help · Responses

Emails: to you on each response, and to the person who answered

Who gets told, and the limits.

To you

Settings › Send responses elsewhere › Email has up to five addresses, each emailed every response as plain "Question: answer" lines with a link to it. A form you make starts with your own address. The addresses must belong to people in your workspace: Papias sends in its own name, and a form that could email any typed address would be a way to mail strangers.

Responses are never counted, but these emails are: up to 100 a day across a workspace's forms on Free, 1,000 on Pro and Business. The email that reaches the day's limit says so. After it every response is still stored and on the responses page, the workspace page shows how many came without an email, and the emails start again the next day (the day turns at midnight UTC). A webhook, a chat channel or a Google Sheet has no such limit.

To the person who answered (Pro)

Settings › Email the person who answered: pick the Email question the message goes to, write a subject and a message (which can use their answers), and choose whether to include a copy of their answers. The email is sent from Papias with the form's title as the sender's name and replies go to someone in your workspace. It's in the form's language. It's sent once a response is stored: never for a repeat, a bot or a refused one.

Limits, because each message costs money and goes to whatever address was typed in: 500 a day and 5,000 a month on Pro, 2,000 a day and 20,000 a month on Business, and at most three to one address from one form in a day. Over a limit the message is skipped and logged on your workspace page; the person isn't told.

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